Refund policy

Return & Refund Policy

Customer satisfaction is a top priority. However, due to the nature of our products, we do not offer refunds or returns for any items that have been opened or used.

By placing an order through our website, you acknowledge and agree to these terms.

We understand that mistakes can happen. If you receive an incorrect order—meaning the items shipped differ from what you originally ordered—we’re happy to help. In such cases:

• You must contact us within 48 hours of receiving your order.
• The incorrect item(s) must be sealed and unused.
• Once verified, we will initiate an exchange and ship you the correct item(s) at no additional cost.

Please note:

• We do not accept exchanges for reasons other than incorrect items received.
• Opened, unsealed, or used products are strictly non-returnable and non-refundable.

For any issues with your order, please reach out to our support team